Account Closure Policy
Aap apna account kabhi bhi band kar sakte ho. Pending balance turant withdraw hota hai. Band account ke baad koi new deposit nahi hota unless aap re-open kare.
LEGAL REFERENCE
Aap ka account aur data surksha
sc pk ne Pakistan mein khelne wale logon ke liye qanuni aur surkshit mahaul tayyar kia hai. Hamara platform local payment systems ke saath kam karta hai aur...
Data EncryptionAccount VerificationSecure TransactionsLocal Compliance
Hamari qanuni zaroorat aur protection policy
sc pk ek digital gaming platform hai jo supported Pakistani ilaqon mein operate karta hai. Hamara approach transparent hai: aap jab account banate ho, tab identity verification zaroori hota hai. Hum age, residency aur account ownership confirm karte hain. Aap ke deposits JazzCash, Easypaisa, SadaPay ya Raast se clear hote hain; withdrawals mein bhi same verification process follow hota hai. Har transaction
hamari ledger mein record hota hai. Agar aap ka account suspicious activity dikhaye, to hum us ko freeze kar sakte hain jab tak investigation khatam na ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
BHAROSA KI BANIA
Kyun aap ko hamara platform par bharosa karna chahie
Transparent Payment Flow
JazzCash, Easypaisa, SadaPay aur Raast—har ek payment method hamari system mein directly integrate hai. Aap deposit karte ho, turant balance update hota hai. Withdrawal request karte ho, to bank-level security follow hota hai.
Identity Verification on Day One
Jab account banate ho, hum aap ka ID, address aur contact verify karte hain. Is process se fraud rokne mein madad milti hai aur aap ka account legitimate rahta hai.
Account Ownership Protection
Aap ka password aur username sirf aap janate ho. Hum kabhi bhi aap se password nahi mangwate. Agar account breach ho to hum turant security alert bhejte hain.
Withdrawal Audit Trail
Har withdrawal request ek verify kiya hua bank account ko jana chahie. Hum transaction history rakhte hain taake aap apna record dekh saken.
Dispute Resolution Window
Agar aap ko lagey ke koi transaction galat hua, to 30 din ka window hai complaint dalne ka. Hum case ko investigate karte hain aur refund process start karte hain.
Regular Security Audits
Hamara technical team regularly server logs check karta hai aur unauthorized access detect karta hai. Database encryption aur backup regular hota hai.
HAMARA NIYAM
Qanuni pages aur policies mein hamara stand
Data Retention
Account band hone ke baad 90 din tak transaction history rakhte hain. Phir anonymize kar dete hain. Personal data delete karne ka request bhi kar sakte ho.
Refund Eligibility
Agar winning bet cancel ho ya technical error ho, to refund eligible hai. Losses ke liye refund nahi dete. Winning withdrawal pending ho to automatically clear hota hai.
Betting Limits at Account Level
Aap apne account ke liye personal betting limits set kar sakte ho. Hum unhe enforce karte hain aur limit cross hone par bet reject karte hain.
Third-Party Access Restriction
Aap ka account sirf aap use kar sakte ho. Agar hum detect kare ke koi or log aap ka account use kar raha hai, to hum us ko freeze kar dete hain.
Complaint Escalation Timeline
Live chat mein instant resolution try hota hai. Email complaint ka 48-hour response time. Unresolved issues ko compliance head tak escalate hota hai.
Jurisdiction and Applicable Law
sc pk supported Pakistani ilaqon mein operate karta hai jahan local qanoon ijazat deta hai. Disputes ko Pakistan ke rules aur regulations follow karte hain.
Qanuni structure jo aap apne account mein dekhen ge
Verification Banner
Aap ke account dashboard mein ek badge dikhta hai jo batata hai ki aap verified ho ya pending. Jab ID check hote ayi to status update hota hai.
Transaction History Log
Har deposit, withdrawal aur bet timestamp ke saath record hota hai. Aap jab chahein download kar sakte ho. Hamara system 24 maah ka history store karta hai.
Payment Method Tags
JazzCash, Easypaisa, SadaPay aur Raast—har method apne alag section mein show hota hai. Aap dekh sakte ho ke kis method se kitna balance available hai.
Security Settings Panel
Password change, two-factor verification aur login history—sab settings hamari security page mein ek jagah hain. Aap control apne haath mein rakhte ho.
Withdrawal Status Tracker
Withdrawal request karte ho to pending, processing, ya completed dikhta hai. Bank transfer jo time le raha hai wo notification se malum hota hai.
Compliance Documentation
Aap apne account se certified statements download kar sakte ho jo tax ya legal purpose ke liye use ho sakta hai. Har entry official timestamp ke saath hota hai.
Qanuni sawaal jo aap ke man mein ayen
Haan. sc pk mein account banane ke baad identity verification zaroori hai. Aap ka government ID, current address proof aur contact details check hote hain. Yeh process fraud se bachane ke liye zaroori hai aur Pakistan ke qanoon ke liye bhi required hai.
Withdrawal request ke baad bank transfer mein 2-5 working days lag sakte hain. JazzCash aur Easypaisa zyada tez hote hain—usually 2 ghante. Agar 5 din se zyada wait kar rahe ho to live chat mein poochen. Hum status check karte hain aur escalate karte hain.
Agar system mein duplicate transaction detect ho ya technical error se bet place hua, to refund eligible hai. Aap complaint dashboard ke zariye report kar sakte ho. 48 ghante mein hum decision dete hain aur approval ke baad refund process start hota hai.
Aap ka data encrypted database mein store hota hai. Account active rehte hue hum transaction history rakhte hain. Account band hone ke 90 din baad personal details anonymize ho jaate hain. Delete karne ke liye written request kar sakte ho.
Agar hum detect kare ke unauthorized access hai, to account turant freeze hota hai. Aap ko alert notification milta hai. Phir identity verification phir se hota hai. Agar aap ne sabko bata diya ho apna password to apne aap change kar sakte ho security settings se.
Account band karte waqt pending balance aap ke registered bank account mein withdraw hota hai. Processing mein 2-3 working days lag sakte hain. Band account ko 90 din baad permanently close mark hota hai. Reopening ke liye contact support kare.
sc pk supported Pakistani ilaqon mein operate karta hai jahan local qanoon ijazat deta hai. Hum Pakistan ke relevant regulations follow karte hain aur compliance team ke zariye updated rehte hain. Supported regions clear hain—aap apne ilaqe mein check kar sakte ho.